General Trade, Mining and Manufacturing

General Trade, Mining and Manufacturing

How to claim for hearing loss and hearing aids

Paul Lister - Thursday, August 20, 2015

Do you have a work-related heating problem? Here’s how to get an assessment and make a claim.

A specialist’s report that identifies hearing loss caused by exposure to workplace noise enables you to make a workers compensation claim against current and past employers, if you have lost at least 6 percent of your hearing.

ACT and NSW workers compensation (including Comcare) provide for your doctor to refer you to an accredited specialist. In NSW the specialist can send you to an approved hearing aid provider.  Or you can contact the Union for a referral and assistance.

Under NSW or Comcare schemes, if you lodged a hearing claim pre-2012 with paid time off work, you are eligible for a replacement hearing aid through the insurer every five years.  If insurers deny a claim, contact the ETU. 

If the hearing claim did not involve paid time off work, or was made after 2012, then insurers are not liable to pay for hearing aids or services 12 months after the claim. The 2012 restrictions do not apply to ACT Comcare.

At the time of publishing, the NSW Government introduced changes to workers compensation that may alter the 2012 restrictions.

If you are older than the pension retirement age, you are not generally covered by workers compensation.

To claim a hearing aid:

  1. Contact the old employer or insurer using the original claim number.
  2. Wait for their response as you cannot do anything without it. Any further assessment must be done by a Workcover-approved hearing provider.
  3. If your claim is denied, the union can refer you to NewLaw for review.
  4. If you are over the pension retirement age, you can apply for a hearing aid through the Department of Health for hearing aids.  

More info: www.hearingservices.gov.au/